Return Policy

Thank you for shopping at Street Merch LA. We value your satisfaction and aim to provide a smooth and transparent return process.

Returns

Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.

Several types of goods are exempt from being returned:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Additional Non-Returnable Items:

  • Sale items
  • Items marked as final sale
  • Customized or personalized products

To Complete Your Return

Please email us at info@streetmerchla.com with your order number and reason for return. We will provide instructions on how to proceed.

Do not send your purchase back to the manufacturer.

Refunds 

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account again.
  2. Contact your credit card company—it may take some time before your refund is officially posted.
  3. Contact your bank—there is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at info@streetmerchla.com.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@streetmerchla.com.

Shipping

To return your product, please contact us first at info@streetmerchla.com for the return address and instructions.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.